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Frequently Asked Questions

Need help? Be sure to visit our support forums for answers to your questions!

Do you support OEM order?

We’re glasses factory in Guangzhou and it’s our basic business to add your logo on glasses/goggles or packages. Send us your logo and confirm which model you prefer, we can do layout for you first. After your confirmation, we can move forward to order step.

Do you support ODM order?

Yes, we have professional R&D team to develop new styles as well as supporting customers’ ODM needs. You can tell us your idea on your private style sunglasses, then our salesmen will talk with designer for all details. After that, designer creates 3D drawing for you. If you want to see a prototype, no problem, we will make a 3D prototype for your better checking. Once all details confirmed, we can start the real mold process then your idea will become real sunglasses.

Do you have stock in hand?

Normally, we only have a few pieces glasses in stock for sample purpose. For mass orders, we always do new glasses but not sell from stock.

Do you support dropshipping?

Sorry that we’re manufacturer for wholesale, don’t do retail or dropshipping.

Can I get a sample before placing mass order?

No problem to get a sample, pls let us know your requirements on samples, including sample model number, color, logo and package.

Do you do packages for the sunglasses?

Yes, we can do different types packages for sunglasses, sport glasses, military goggles or ski goggles. Including EVA zipper case, paper box, soft bag, cloth, stickers, instruction card, user’s manual, and so on.

What's your payment conditions?

Normally we prefer a full payment for order amount less than 1000USD, that both of us can save 1 time bank fee. But for any amount, if you want, we can also do it 30% down payment and 70% balance before shipment arranged.

What about your warranty policy?

We are very confident on our products’ quality. Before sending out, we always inspect each single one and pack them up well. But to avoid any subsequent trouble, please check on the glasses upon receiving, and keep us informed if there is any damaged ones. For glasses with quality issue, we have policy to re-deliver to you for free.

Can we come to your factory for a face-face meeting?

Welcome! Before coming, pls let us know your favorite models, then we can prepare some different colors for you during our meeting.

How long does it take for production?

It usually takes around 20-30 days to complete an order. However, if you have special needs, like develop new mold, metal logo, pattern printing.... production lead time is longer.

How long does it take for shipping?

The shipping cost and time is up to your delivery address and shipping way you use. Only after we know order details, delivery address and shipping way you prefer, we can check cost and time for you.